About Dole UK
Dole UK stands proudly as the leader in fresh produce, serving retail, wholesale, and foodservice sectors across the whole supply chain. With their vertically integrated supply chain spanning across the globe, they provide a comprehensive solution for all fresh produce needs.
Despite their top position, Dole remains grounded and constantly works towards enhancing their services for their valued customers. Their commitment to providing high-quality products and services is what brings Agriplace together with them to meet the demands of the industry.
Quote
“At Dole UK, we’re always looking for ways to develop our ways of working and improve our customer experience. Agriplace gives us a platform to provide greater transparency over our supply chain to a wider team across multiply businesses and disciplines. It allows us to share information between branches faster and more efficiently, whilst ensure that we have the documentation our customers need.”
-- Drew Reynolds, UK Technical Director
Challenges , Solutions & Results
Dole UK claimed that they faced challenges in managing supplier compliance using manual processes and spreadsheets as it operates 23 facilities covering different sectors across the country.
‘Managing supplier information used to be a very manual process, managed at a local level in folders packed with supplier certificates and through excel spreadsheets of varying quality.’
‘Have everything in one, quickly accessible, location meant that we were able to provide our auditor with the technical information they required quickly and hassle free.’
After considering numerous options, they chose Agriplace for its holistic approach in addressing their concerns.
‘We considered a wide variety of options and IT solutions available in the market, but ultimately settled on a platform that we felt could assist us in our goals and what we wanted to achieve.’
‘The platform offers centralized, consolidated source of supplier information which gave us greater transparency over our supply chain and allowed technical managers from all over our group to share information and resources on a common concern.’
Recommendations
Among many functionalities Dole UK found of in Agriplace, they particularly praised that ‘Agriplace makes the most of its auto-generation functions to retrieve GlobalG.A.P. and BRCGS information quickly and easily without having to ask suppliers to the same document every year.’